INFORMATION WE MAY COLLECT FROM YOU
1.1 We may collect and process the following data about you: 1.1.1 Information that you provide by filling in forms on our site www.haldexrepairs.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, purchasing goods, posting material or requesting further services. We may also ask you for information when you report a problem with our site 1.1.2 If you contact us, we may keep a record of that correspondence. 1.1.3 Please note that we record and monitor telephone conversations that we have with you. The sole purpose of any recording is for training and quality control purposes. Under the Data Protection Act 1998 any personal or confidential information disclosed shall not be made available to any third party (unless required by law to do so) or used for marketing purposes. Recorded conversations are deleted one month after the recording was made. 1.1.4 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. 1.1.5 Details of transactions you carry out through our site and of the fulfilment of your orders. 1.1.6 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
WHERE WE STORE YOUR PERSONAL DATA
USES MADE OF THE INFORMATION
4.1 We use information held about you in the following ways: 4.1.1 To ensure that content from our site is presented in the most effective manner for you and for your computer. 4.1.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. 4.1.3 To carry out our obligations arising from any contracts entered into between you and us. 4.1.4 To allow you to participate in interactive features of our service, when you choose to do so. 4.1.5 To notify you about changes to our service.4.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.4.3 If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.4.4 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.4.5 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).4.6 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
DISCLOSURE OF YOUR INFORMATION
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Auto Fault Finder, SBL The Weston Centre, Weston Road, Crewe, CW1 6FL. 6.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
7.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.